CAN I FREEZE THE MEAT ONCE IT HAS ARRIVED?Yes, all the meats can be placed in a freezer. The packaging will state if it is fresh or frozen.
The frozen meats have been frozen solid and put straight into our purpose-built refrigerated vehicles straight to your door.
The fresh products have never been frozen so either one is suitable for home freezing.
HOW MUCH IS DELIVERY?We are proud to offer FREE DELIVERY on all orders over £30, otherwise, a £4 charge applies.
WHERE DO YOU DELIVER? CV1, CV2, CV3, Brandon, Ansty, Stilton, and Wolston Bagington, Balsall Common, Berkswell, Meriden, Leamington and Kenilworth, Southam, Warwick and Warwick Parkway, CV6, CV11, CV12, CV10, Coundon, Allesley, Holbrooks, Foleshill, Radford, Longford, Exhall, Ash Green, Keresley, Corley, Arley, Shilton and Fillongley
We can not guarantee your delivery day and will TEXT you the evening before to confirm the actual delivery day and time.
WHAT IF MY ORDER HASN’T ARRIVED?Don’t worry! We’ll contact you at the first sign of any problems, but if you haven’t heard from us do drop us a line at
[email protected] or call us on 02476 367 435 and we’ll be able to give you more information.
HOW CAN I PAY?You can pay online when you order your shop using Visa, Visa Electron or Mastercard through our secure payment gateway with WorldPay. They are owned by Natwest Bank and are one of the biggest payment gateway specialists.
HOW DOES MY MEAT STAY FRESH?We put together your delivery and it goes straight into our purpose-built refrigerated vehicles straight to your door.
I’M NOT HAPPY WITH MY ORDER. WHAT SHOULD I DO?If for any reason you are unhappy with your order, we do apologise and we offer a no quibble guarantee. Please contact us on
[email protected] or call us on 02476 367 435
WHAT IF I’M NOT IN WHEN YOU DELIVER?Occasionally some people are not in when we deliver, if possible in the special instructions box leave advice of somewhere safe and suitable within your own property or details of a neighbour who will be happy to accept your delivery on your behalf.
WHEN WILL MY MEAT BOX ARRIVE?We can not guarantee your delivery day and will TEXT you the evening before to confirm the actual delivery day and time.
HOW WILL I KNOW WHAT TIME MY DELIVERY WILL BECOMINGIf you provided a mobile number you will be sent a text message the day before your delivery date.
WHAT IF I HAVE ANY ISSUES WITH THE WEBSITEPlease contact our technical department on
[email protected] or call 07966 510232
